The deal, in plain words.

Who this is between

"We" and "CodiVibes" mean Intellect Consulting Ltd, a company registered in Bulgaria, VAT number BG207537396, at 2 Preslav, Sofia, Bulgaria, reachable at office@codivibes.com. CodiVibes is the trading name it operates this platform under. "You" mean the person or company using it. By opening an account or buying anything here you accept these terms. If you are opening an account for a company, you confirm you are allowed to accept them on that company's behalf.

The service is sold to businesses. It is not aimed at consumers, and you must be at least 18.

What you get

An account on the platform, where you describe the system your business needs and build it, with hosting, a database and updates included. You can start from one of our sector templates or from nothing. Changes are unlimited — what limits you is credits, not the number of edits, users or records.

The launch service is separate: our team builds the first version with you for a fixed fee agreed in writing before we start.

Credits, plans and payment

• There is no subscription and no monthly fee. Credits are bought in packs, once, at the prices shown on the pricing page, which include VAT unless stated otherwise. Nothing renews automatically.
• Keeping your systems running is paid for out of the same balance: 750 credits per month for the whole account, however many systems are in it, covering hosting, the database, backups, security updates and support. It is taken monthly while at least one system exists; an account with nothing built on it is charged nothing. We may change this rate, on the same notice as any other price.
• If your balance will not cover the coming month we write to you and take nothing. Your systems keep running for 14 days from that notice; if the balance still does not cover the month after that, they are suspended. Suspension is not deletion — your data and everything you have built are kept, no charge accrues for a suspended month, and buying a pack restores everything.
• Credits you buy are yours: they do not expire, nothing resets them at the end of a month, and they stay in your account until you spend them.
• If you are on one of the monthly plans or the monthly hosting fee withdrawn from sale before 4 September 2026, your subscription continues unchanged on its original terms — including its price and any monthly credit allowance, which does not carry over and resets on your renewal date — until you cancel it. While it is running, the 750-credit monthly draw above does not apply to your account.
• You can cancel at any time from your own account, with no phone call and no notice period. You keep access until the end of the period you have already paid for.
• Payment is taken by Stripe. If a payment fails we may suspend the account until it is settled.
• An invoice is issued for every payment and is available in your account. If you enter company billing details we issue the invoice to that company.
• Credit use is measured as the work happens, not counted up afterwards: it is estimated while the AI runs rather than reconciled against each provider's own figures, so the two can differ slightly. What your account shows is what you are charged. If a number looks wrong, tell us and we will look at it.

We may change prices. If we do, we will tell you before it affects you, and the new price applies from your next renewal — never retroactively.

The free week

A new account is given up to 10,000 free credits and a seven-day building week. 5,000 credits are credited automatically when you register, and the remaining 5,000 the first time you open the studio. The seven days run from registration either way, and the offer applies once per customer. Free credits cannot be exchanged for money and are not refundable. Free credits that are unspent when the week ends return to us. Credits you have bought are not touched — they carry no expiry date. When the week ends nothing is deleted and nothing is charged: building pauses until you buy a pack of credits. Accounts registered while an earlier offer was open keep what that offer promised them, on the terms published at the time: their second part is added on request rather than automatically — write to us during your free week and we will add it — and the amounts are the ones shown in their account. For accounts registered up to and including 4 September 2026 one further rule applies: if at least 70% of the free credits were spent, the remainder stays in the account. We may withdraw or change the offer for new accounts at any time; a week already running is not affected.

If you run out of credits

Nothing is deleted and no debt builds up. Building pauses first, along with anything inside your system that calls the AI itself, until you buy another pack. The systems you have already built keep running while the balance covers the monthly draw, and for the 14 days of notice described above once it does not; after that they are suspended rather than deleted. Your data stays exactly where it is and you can still export it. You are never charged for more than you chose to buy — we do not let an account overspend and then invoice you for the difference.

Refunds

If something we built or sold does not work as described, tell us and we will fix it or refund it. Beyond that, credits already spent — on building or on the monthly draw for keeping systems running — are not refundable, and purchased credits are refundable only if unused. We would rather sort out a problem than argue about a pack.

What you own

The system you build is yours, and so is the data in it. We claim no ownership over either. You can export your data at any time, and if you leave you take it with you.

What stays ours is the platform itself — the studio, the templates, the site and the software behind them. Using the service does not transfer any of that to you.

What the AI gets right, and what it does not

The studio writes software from your description, and the systems you build can use AI themselves — to answer a question, read a document, sort an enquiry. AI output can be wrong. It is often wrong in a way that reads perfectly well, which is the dangerous kind. Check it before you act on it, and where a decision matters, build the system so that a person approves it rather than the machine deciding alone.

We do not warrant that generated code or generated answers are accurate, complete, original or fit for a particular purpose. Similar descriptions can produce similar results for other customers: what you build is yours, but it is not guaranteed to be unique to you.

What we ask of you

• Do not use the service to break the law, or to build something that does.
• Do not upload other people's personal data unless you are allowed to hold it, and do not use the service to send unsolicited marketing.
• Do not attempt to break, overload or reverse-engineer the platform, and do not resell access to it without a written agreement with us.
• Keep your login to yourself. What happens under your account is your responsibility.

Systems we cannot host

The platform runs on infrastructure we buy in, and the limits our supplier places on us travel down to you. You do not have to take our word for what those limits are: our supplier publishes its own terms of use, and the list below is what they mean in practice for what you build here. Some uses are barred outright — wherever you are, and whatever your local law happens to allow. Do not use the service to build or run:

• medical diagnosis, or advice on treatment;
• legal advice, or prediction of how a case will be decided;
• automated financial trading without the licence it requires;
• biometric identification, or surveillance of people;
• control of critical infrastructure — power, water, hospitals, air traffic;
• hiring, dismissal or other decisions about staff taken without a person;
• social scoring, or rating people by their behaviour;
• gambling without a licence;
• impersonation, synthetic identities or deepfakes;
• anything needing a licence, registration or approval that you do not hold.

The line falls between helping a person decide and deciding instead of them. Our clinic, accounting and law-firm templates keep records, appointments and documents — that is the work around the judgement, and it is entirely fine. A system that makes the diagnosis, gives the legal opinion or picks the candidate is not. If you are not sure which side of that line your idea falls on, ask before you build it. We would far rather answer the question than suspend an account.

If your system sends email

Systems built here can send email, and everyone on the platform shares the reputation of the addresses it sends from — one person's bought list is everyone else's mail in the spam folder. So these rules are firm:

• Send only to people who asked to hear from you. A purchased list, a scraped list or your phone's address book is not consent.
• Every marketing message carries a working unsubscribe link, and an unsubscribe is acted on within 48 hours.
• Keep bounces below 5% and spam complaints below 0.1%. We monitor both. Above those, sending is suspended until it is fixed — the rest of the account keeps working.

None of this touches the mail your own customers are expecting: an invoice, a booking confirmation, a delivery note, a password reset.

Sanctions

By using the service you confirm that you are not subject to sanctions imposed by the European Union, the United Nations, the United Kingdom or the United States, that you are not owned or controlled by anyone who is, and that you are not established in a country under comprehensive sanctions. If that changes, tell us — we would have to stop, and it is better done in an orderly way than by a sudden cut-off.

If any of this is broken we may suspend the account. Where the situation allows it we will tell you what the problem is and give you a chance to fix it first — a suspended account is frozen rather than deleted, and you have 14 days to explain before anything is closed for good. Where a breach is confirmed and serious, the account closes and unused credits are not refunded. That last part is not us being difficult: our own supplier applies the same rule to us.

Your data, and who processes it

Where you put personal data into a system you build, you are the controller of it and we process it on your behalf, on your instructions, for as long as you use the service. The privacy policy sets out what we hold, who else is involved and how long it is kept. If you need a written data processing agreement, ask and we will provide one.

Availability

We aim to keep the platform running and the systems you build online, and we take backups. We do not promise it will never be interrupted: planned maintenance, and failures at the infrastructure providers we depend on, can take it offline. We do not offer a contractual uptime guarantee at these prices, and we will not pretend otherwise. If a serious interruption is our fault, talk to us.

Where our liability ends

We are liable for what we do wrong, up to the amount you paid us in the 12 months before the problem. We are not liable for lost profit, lost business or indirect losses. Nothing here limits liability that cannot be limited by law — including for death, personal injury, or our own fraud or gross negligence.

The systems you build are built by you, from your description of your business. You are responsible for checking that a system does what your business needs before you rely on it — particularly where invoices, payroll, medical records or legal deadlines are involved.

Ending it

You can close your account at any time. We may end this agreement if you break these terms, if payment fails and stays unpaid, or with 30 days' notice for any other reason — in which case we refund what you have paid for time you will not get.

After an account closes we keep your data for 90 days so you can change your mind, then delete it. Invoices are kept for 10 years because accounting law requires it.

Changes to these terms

We may update these terms. If a change matters to you we will tell you before it takes effect, and continuing to use the service after that means you accept it. If you do not, you can cancel and we refund the unused part of the period.

Law and disputes

Bulgarian law applies, and the courts of Bulgaria have jurisdiction. Before anyone goes near a court, use the contact form — almost everything is cheaper to solve by talking.